They share their experience working with Bluehost and SiteLock...
It all started with this email from Bluehost, like so many of us:
In order to remove the restrictions we’ve placed, you must resolve the security issue and remove what malicious content was listed. If you do not believe you can do so on your own, you may use a reputable third-party security service, such as SiteLock, who can be reached directly at 877-563-2849. Please note that repeated reports of malicious content on your account within 60 days of an initial notice will lead to further action being taken, including permanent suspension after failing to professionally clean the account.And they really capture the post here...
This is a really good example of the worst of these web hosting scams. Preying off customers who may not be able to understand it or do it themselves is an abuse of power, and the idea should be you turned to this web host to protect you from these things, not to hijack your online world. Quite frankly we see this type of predatory selling, I think Mike Caulfield called it “hate-selling,” and a lot of domain scammers do this, but it is even worse to have your own hosting company taking it hostage. This also speaks to the broader problem with only basic literacy around the managing of your online life.
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