Beware of Hostgator/Sitelock

Funny how many times this happens..

I moved all my sites from Godaddy to Hostgator.I bought a shared hosting and paid for 36 months.

Within 2 weeks I started getting sites hacked. Hostgator recommended that I contact Sitelock to protect my sites. The wanted 3X more than my hosting to protect all my sites 50+. I had EVERY one of my sites hacked in the past couple days.

Nothing on any of them but a black splash screen with a Wolf and Arabic Writing on it. I called Hostgator and asked if they had any solution to this that didn't include Sitelock. The didn't. I asked the tech if Sitelock and Hostgator were owned by the same company.

The answer was, "I think so".

I have cancelled my hosting with Hostgator and we will see if they really credit my card as they said they would.BEWARE OF HOSTGATOR AND SITELOCK.

Imaging paying 3x more than your hosting package... This poor chap needs to read my past post.  Amazing that no one else is talking about this.. damn shame.. more people just getting screwed over...

SiteLock Switch and Bait - Screwing Website Owners One Contract at a Time

Check out this poor blokes experience with our beloved Sitelock... they got switched and baited by the sales team.. "Oh.. oops, was supposed to be a 6 month contract, not a 12 month.." my bad... cute, very cute...

I got ripped off but revered charges.

They tried to pull a bait and switch by changing the agreed upon 6 month contract to 12 months. When I found out they pulled a fast one, I contacted them:

On Tue, Aug 2, 2016 at 12:04 PM, Tony wrote:

I thought this was supposed to be for 6 months?

------

From: Antoinette Cromartie [mailto:acromartie@sitelock.com]

Sent: Tuesday, August 2, 2016 3:06 PM

To: Tony

Subject: Re: Securing Your Site (HostGator/SiteLock)

I just checked the agreement.

My apologies,

I did send you the 12 month. I will send you the 6 month agreement now.

Antoinette

-----------------

On Tue, Aug 2, 2016 at 12:11 PM, Tony wrote:

Hi Antoinette,

I don’t want to sign up to both a 12 month contract and a 6 month contract.

Is the 12 month one canceled?

Thank you,

Tony S.

--------------------------------------------

Tony,

Once the 6 month agreement is signed it will void out the 12 month agreement.

For us both to have the 6 month agreement in our records, the new agreement does need to be signed.

Phone or email me directly.

Thank You

Antoinette

-------------------

Tony,

We can't manually cancel the agreement. It is only voided once the new one is signed.

Thank You

Antoinette

--------------

From: Tony

Sent: Tuesday, August 2, 2016 3:54 PM

To: 'Antoinette Cromartie'; 'HostGator'; 'support@sitelock.com'

Subject: RE:: Securing Your Site (HostGator/SiteLock)

Importance: High

Antoinette,

No. Cancel all the invalid 12 month contract(s) right now.

You intentionally baited and switched and sent me the wrong document and when I found out what you did, you admit in your email you sent the wrong document.

The 12 month contract is invalid. Are you operating in a phone boiler room?

Cancel the charges now or I will contact my CC company to reverse the charges and I will report you to Host Gator, the BBB and I will copy/paste these emails and leave bad reviews on you.

------------

Hello Tony.

I just tried to phone you.

Again, my apologies for the 12 month agreement. It was an honest mistake.

We can honor the 6 mth agreement, once it is signed. Once that is signed it will void out the 12 month agreement.

xxxxxxxxxxxx

This is a condensed version of the full email thread. It goes on and on. However, I'm not doing business with sitelock under any circumstance. They pulled a bait and switch, then refused to refund my money even though they sent me the wrong contract and admitted to it in writing.

I contacted my CC company and reversed the charges.

These guys are scammers. Dont do business with them.

Jobs at SiteLock - Good to work there?

You can find a lot of PR articles telling you how awesome a place it is to work at SiteLock, how amazing a tech company they are.. but is it true?

Found this gem talking to the hiring process at SiteLock:

This company is absolutely disgusting.I came to a job interview and it felt like the managers felt threaten by my skills.

This job is based on commission so if you don't sell you will be FIRED! from what I heard the main man Blake walks around harassing people and people have to hear his vacation stories (show off ) I am so glad I got to see how this company runs by. The office location is in a good area but I rather work some where else than to be in a shady company and lie to customers to hit commission. I heard the goal to be meant is around 8000!!

That's ridiculous !!Do not work here from what i experience this place is a scamming joke!!!

Source 

Makes you wonder, someone that doesn't even work there yet.. but has been able to see and experience so much already...